Terms and Conditions

Welcome to Marvelous Journeys. By booking or using any service provided by Marvelous Journeys, you agree to the following Terms and Conditions. Please read them carefully.

1. Booking & Confirmation

All bookings are subject to availability and confirmation.
A booking is confirmed only after receipt of the required advance/payment.
Details provided by the customer (name, contact, ID details) must be accurate.

2. Payment Policy

Advance payment is mandatory to confirm any tour/package.
Full payment must be completed before the commencement of the tour unless otherwise agreed.
Prices are subject to change without prior notice due to fuel charges, taxes, or government regulations.

3. Cancellation & Refund Policy

Cancellation charges apply as per the date of cancellation prior to departure.
Any non-refundable bookings (hotels, flights, permits) will be charged in full.
Refunds, if applicable, will be processed within 7–14 working days.

4. Changes in Itinerary

Marvelous Journeys reserves the right to modify the itinerary due to weather conditions, safety concerns, government restrictions, or unavoidable circumstances.
No refund will be provided for unused services due to itinerary changes beyond our control.

5. Travel Documents

Guests are responsible for carrying valid ID proof, permits, visas, and travel documents.
Marvelous Journeys will not be responsible for denial of entry due to improper documentation.

6. Health & Safety

Guests must ensure they are medically fit to travel.
Any medical expenses during the tour shall be borne by the guest.
We strongly recommend travel insurance for all travelers.

7. Liability Disclaimer

Marvelous Journeys acts only as a facilitator for hotels, transport, and other service providers.
We are not liable for accidents, loss of baggage, delays, natural calamities, strikes, or any unforeseen events.
No compensation shall be claimed for circumstances beyond our control.

8. Hotel & Transport Policy

Hotel check-in/check-out timings are as per hotel policy.
Room categories are subject to availability at the time of booking.
Vehicle type (sedan/SUV/tempo traveler) will be provided as per booking and availability.

9. Behavior & Conduct

Guests are expected to maintain proper conduct during the tour.
Marvelous Journeys reserves the right to terminate the tour of any guest for misbehavior without any refund.

10. Photography & Promotion

Marvelous Journeys may use tour photographs/videos for promotional purposes unless the guest objects in writing.

11. Governing Law

These terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of [Your City] courts only.

12. Acceptance of Terms

By booking with Marvelous Journeys, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Marvelous Journeys

📞 +91 988 799 3311
📧 info@marvelousjourneys.com
📍 Shiv Villa Complex, Plot No. 2, Tara Nagar D Jhotwara, Jaipur – 302012, Rajasthan – India